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Frequently Asked Questions

Q. Where do you ship?
A. Before the pandemic, we shipped globally.  However due to COVID-10, we currently only ship to the US, Canada, Japan, and Mexico. We hope to be able to ship globally again & will keep our customers updated! 

Q. How long is the shelf life?
A. Products can be kept at room temperature for a month (we suggest keeping in the fridge during summer).

Q. What are the ingredients?
A. Ingredients: Agar-Agar Powder, Organic Cane Sugar, Lavender Flower, Mango Source, Matcha, Cranberry Juice Powder, Hibiscus, Yuzu, Yuzu Peel, Rose Dry, Rose Water, Blueberry, Pussy Willow, Acerola, Strawberry, Passion Fruit, Dragon Fruit

Q. I have an allergy to some flavors. Can I switch flavors?
A. Yes, you can switch the flavors if you have an allergy. Just reply to the order email and we will process your request!